Explore current opportunities to join our team.
About Wearr
Wearr is a designer fashion rental platform making luxury fashion more accessible, circular, and exciting. We're building a new way to experience designer fashion, where access, discovery, and self-expression matter more than ownership.
We're a small, ambitious team looking for entrepreneurial people who want to shape the future of fashion consumption.
The Role
We're looking for a Growth & Operations Lead to help build and scale Wearr.
This is a highly hands-on, cross-functional role combining e-commerce, growth marketing, customer experience, daily operations, and AI.
You should be equally comfortable building systems and rolling up your sleeves to get things done. One day you might be optimizing our Shopify store, building an email automation, preparing and shipping rental orders, managing returns, and finding ways to make our operations more efficient.
You'll take ownership of both the strategic and practical sides of running Wearr, ensuring that orders go out on time, customers have an exceptional experience, and our business continues to grow.
You'll work closely with the founder and our Brand & Creative Lead to translate ideas into action, streamline daily operations, and build an increasingly AI-native business.
We're a small startup, and everyone gets involved in the day-to-day. We're looking for someone who genuinely enjoys being hands-on, takes initiative, and is excited to build a business from the ground up.
Your Responsibilities
1. CRM, Retention & Email Marketing
- Own our CRM and customer lifecycle strategy.
- Plan and execute email marketing campaigns and automated customer journeys.
- Build segmentation, personalization, and retention initiatives.
- Optimize abandoned checkout, post-rental, reactivation, and loyalty flows.
- Track campaign performance and identify opportunities to increase repeat rentals.
2. E-commerce & Shopify
- Own day-to-day Shopify management and website optimization.
- Improve product discovery, merchandising, conversion, and the customer journey.
- Manage integrations, product data quality, and website updates.
- Analyze e-commerce performance and identify growth opportunities.
- Collaborate with our creative team to launch campaigns and collections.
3. Customer Experience & Operations
- Run customer service, rental fullfilment, and returns.
- Build efficient workflows for inventory, shipping, cleaning, and rental turnaround.
- Establish service standards and ensure operational reliability.
- Resolve escalations and continuously improve the customer experience.
- Coordinate and supervise operational support from interns.
4. AI, Automation & Agentification
- Identify opportunities to automate repetitive tasks and workflows.
- Build and improve AI-assisted systems for customer support, CRM, reporting, and operations.
- Connect tools and create practical workflows that reduce manual work.
- Help develop Wearr into an increasingly AI-enabled business.
- Maintain reliable documentation and processes as we scale.
5. Founder's Right Hand & Business Coordination
- Work directly with the founder to translate ideas and priorities into actionable projects.
- Maintain visibility on KPIs, deadlines, priorities, and business performance.
- Coordinate cross-functional projects and follow up on execution.
- Proactively identify problems, propose solutions, and take ownership.
What We're Looking For
- Approximately 2–5 years of relevant experience in e-commerce, growth, startup operations, or digital business.
- Hands-on experience with Shopify and CRM/email marketing platforms.
- A true hands-on mentality. you're just as happy packing orders, organizing inventory, and helping customers as you are working on growth strategy or automation.
- Strong analytical skills and a commercial mindset.
- Confidence using AI tools and automation platforms, with genuine curiosity to experiment and improve workflows.
- Excellent organization, prioritization, and project management skills.
- A proactive, independent, problem-solving mentality.
- Comfortable switching between strategic projects and practical day-to-day tasks.
- Strong attention to detail and a commitment to excellent customer experience.
- Strong written and verbal communication skills.
- Interest in fashion, circular business models, and consumer brands.
- Fluency in English; German proficiency is strongly preferred for customer-facing operations.
Bonus Points
- Experience with Claude, Shopify, Make, or similar tools.
- Experience with fashion, rental, recommerce, or marketplace businesses.
- Experience building operational dashboards or AI-powered workflows.
- Previous experience working directly with startup founders.
What We Offer
- A high-impact role with genuine ownership and responsibility.
- The opportunity to help shape an early-stage fashion-tech company.
- Direct collaboration with the founder and creative team.
- Freedom to experiment, build systems, and implement ideas.
- Exposure to e-commerce, fashion, growth, operations, and AI.
- A fast-moving, collaborative environment where your work makes a visible difference.
Interested?
Send us your CV or LinkedIn profile and a short introduction explaining why you'd like to join Wearr.
We'd especially love to hear about a project, process, or automation you've built or improved.
Apply for this roleAbout Wearr
Wearr is a designer fashion rental platform making luxury fashion more accessible, circular, and exciting.
We believe fashion should be experienced, shared, and enjoyed, not just owned.
We're building a community around designer fashion, creativity, and a more circular way of dressing.
The Role
We're looking for a Content & Customer Experience Intern who loves fashion, storytelling, social media, and creating beautiful content.
You'll work closely with our Brand & Creative Lead, to bring Wearr's creative vision to life through social content, video, and campaigns.
You'll also get hands-on experience behind the scenes of a fashion rental startup, helping us deliver an exceptional customer experience through our showroom and rental operations.
This is a varied, creative, and practical role for someone who enjoys both making things look great and making things happen.
Your Responsibilities
1. Content Creation & Video Editing (Approximately 50%)
- Film and edit engaging content for Instagram, TikTok, and other digital channels.
- Create Reels, short-form videos, stories, and behind-the-scenes content.
- Turn creative briefs into polished, on-brand visual assets.
- Assist with photoshoots, campaign production, and content planning.
- Support content scheduling and organization.
- Follow emerging social media trends and suggest creative ideas.
- Work closely with our creative director to maintain Wearr's visual identity and storytelling.
2. Showroom & Customer Experience (Approximately 25%)
- Help prepare and organize the showroom for customer appointments.
- Welcome customers and support their rental and styling experience.
- Coordinate appointments and customer communications.
- Respond to routine customer inquiries across email, social media, and other channels.
- Help create a warm, premium, and memorable Wearr experience.
3. Rental Operations & E-commerce Support (Approximately 25%)
- Prepare and pack outgoing rental orders.
- Assist with returns, garment condition checks, and inventory updates.
- Help coordinate garment care and rental turnaround.
- Support product uploads and content updates on Shopify.
- Keep the showroom, stock, and operational areas organized.
- Help the team with launches, events, and day-to-day activities.
What We're Looking For
- Currently studying or recently graduated in fashion, marketing, communications, media, design, or a related field.
- Strong interest in designer fashion, social media, and visual storytelling.
- Hands-on experience filming and editing short-form videos.
- Comfortable using tools such as CapCut, Canva, Adobe Premiere Pro, or similar.
- A strong aesthetic sense and attention to detail.
- Organized, reliable, and happy to take initiative.
- Friendly, confident, and comfortable interacting with customers.
- Willing to support both creative projects and practical day-to-day tasks.
- Good communication skills in English; German is highly desirable for customer interactions.
- Excited about sustainability, circular fashion, and startup environments.
Bonus Points
- Experience managing or creating content for a fashion or lifestyle account.
- Photography or videography skills.
- Experience with Shopify.
- Previous retail, showroom, hospitality, or customer service experience.
- An existing portfolio or examples of social media content you've created.
What We Offer
- Hands-on experience inside a growing designer fashion rental startup.
- Direct mentorship from our Brand & Creative Lead.
- The opportunity to create content that is actually published and seen.
- Exposure to fashion campaigns, buying, events, styling, and e-commerce.
- A collaborative, creative environment with meaningful responsibility.
- The chance to contribute ideas and build a portfolio of real work.
Interested?
Send us your CV, a short introduction, and examples of content you've created such as Reels, TikToks, videos, or a portfolio.
We care more about your creativity, initiative, and ability to execute than having a perfect CV.
Apply for this role